PUGET SOUND BUSINESS JOURNAL
January 22, 2010
Since we started serving Western Washington in 1965 Morris Piha Real Estate Services has earned a reputation for being a leader in our field. In fact, we have been included among the Top 20 Commercial Real Estate Companies in the Puget Sound Business Journal Book of lists for the past ten years.
WEB ACCESS
January 21, 2010
Customer service is being able to access information about your property while you are vacationing in Hawaii. Our clients can create their own password that they use to access information about their property on our secure website. They can review property leases, financials and paid invoices.
HELP DESK
January 21, 2010
It's easy to say we provide excellent customer service but action speaks louder than words. To ensure that we were responding in a timely manner to repair and maintenance requests we invested in the web program Help Desk Authority (Help Desk). With Help Desk we can account for all repair and maintenance requests no matter how small the repair. By checking on the Help Desk site we can check the status of any repair request. If a repair is not completed within the specified time frame, Help Desk sends out an alert to the manger and his/her supervisor.